Miss Katy Ammar

Written by a carer at Epsom General Hospital

Pregnancy should be a wonderful and magical time for any parent to be and up until our appointment yesterday with Dr Ammar it had been. Our experience with everyone connected to Epsom hospital had so far been great but running into Dr Ammar who was clearly having a bad day has left my pregnant partner and myself feeling rather shell-shocked. Our baby was still in the breech position heading into the last few weeks of our pregnancy and our appointment with Dr Ammar was to discuss the options available to us, or so we thought. 25 minutes overdue Dr Ammar storms into our room hands on hips asking why we're here? When we told her it was because baby is still breech she made no secret in telling us and the junior doctor in the room that she shouldn't be dealing with this as she is not a breech specialist. She then went onto openly say that she was fed up of being booked appointments like this and so shall be complaining. She started to scribble notes in our pregnancy booklet and asked what we had planned to do. We thought we might go with a c-section we said. We thought this might be an opportunity to discuss all the options available to us including the pro's, con's and risks of each option. But when we began to talk about our reasoning behind the decision Dr Ammar simply replied that it didn't matter what we had chosen, she's sure we have done our research so won't try to change our minds. She then handed us a leaflet about c-sections and that was Dr Ammar discussing the risks of a major, potentially life changing decision with us. What a fantastic way to put two nervous 1st time parents at ease. Dr Ammar then said she better check baby is still breech. So with my pregnant partner on the bed she dragged over the portable scanner and simply prodded the scanner on my partners bump in two places, confirmed baby's head was still up and then walked off to wash her hands. Not once did she offer tissues to my partner to clean the gloopy jelly off her bump nor did she say it was ok to get off the bed. She simply walked off and sat down and was more interested in cleaning herself up so I was left to find tissue paper myself and help my partner off the bed. After scribbling more notes in our book Dr Ammar said someone would be in with a date for our planned c-section and that was that, she left. What an incredibly dehumanising and unfriendly experience we had with Dr Ammar, one where we were made to feel like a nuisance and totally unwelcome.

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Written by a patient at Ashtead Hospital

I had been told I had the start of a pelvic prolapse years ago but decided to do something about it this year as the symptoms were getting worse. The "bulge" was getting bigger but the problem for me was difficulty in having a bowel movement. As the bladder and womb had dropped it felt like everything was fighting for space ! So on 9th July 2015 I had a posterior and anterior repair plus removal of my womb all done vaginally. During surgery Miss Ammar saw I had hardly any muscle in the perineum area and therefore built up/repaired this area also. The results.....Fantastic !!! I would urge any ladies to see Miss Ammar if my symptoms sound familiar.

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Written by a patient at Epsom General Hospital

Miss Katy Ammar was the on call consultant at the birth of our first child. She has a warm, caring and very professional demeanour. Due to her experience and expertise my baby and I received the best possible care during a difficult labour. Katy had such a positive impact on the birth that we decided to name our daughter after her. We cannot thank her enough.

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Written by a patient at Ashtead Hospital

Dr Katy Ammar showed compassion and was so respectful of my feelings. She greeted me and put me at ease. I had a Vaginal Hysterectomy and an Anterior repair at Ashtead Hospital. On the day of surgery Dr Ammar came to see me to go over what she was about to do and put my mind totally at ease. Although I was worried about what was going to happen I felt I was in the best possible hands. After the surgery Dr. Ammar came to see me to make sure I was comfortable and to tell me how it all went. The following day (Friday her day off) she popped in to see me which was amazing. The following day she called to say if I felt well I could go home. I cannot highly recommend her enough and thank her for the amazing care she showed towards me.

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Written by a patient at Epsom General Hospital

I had a hysterectomy at Epsom General Hospital in February 2015 and had the good fortune to be operated on by Miss Ammar and her team. During our various discussions, both before and after the operation, it was obvious that Miss Ammar's over-riding concern was always for my wellbeing. She was endlessly patient in dealing with my questions and concerns, and at the same time gave me total confidence in her ability. But she was also friendly and warm and down to earth, without any of the haughtiness that seems to blight so many senior medics. To use a cliché, Katy went the extra mile - she even came to visit me on her day off! It's no exaggeration to describe her professionalism and quality of care as amazing. If only more doctors were like her.

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